We're Here to Help
Our client support team is here to help.
We generally find your questions fall into these two broad categories:

Getting and keeping things running and How things work.


For more specific information:
  1. Visit our Client Services page
  2. Look into our learning section here
  3. Obtain downloads from our private Customer Portal
Getting and Keeping Things Running
The world is much more connected than it was even just a few years ago. Updates and patches to
operating systems, firewalls, virus protection definitions and other necessities complicate our
lives. It is difficult and time-consuming to keep things running
smoothly. Some of you have large and sophisticated IT support groups with stringent rules and operating procedures. For many others, you're on your own. The good news is that we're in the same boat as you. It takes technology to run a technology and our team faces the same issues you do. We work hard to keep up with daily changes.

If you're having problems, we want to know. We have helped sort out network and firewall concerns and have successfully implemented our software using Citrix and other remote deployment strategies.

How Things Work
Our support isn't only about making our software work, it's about helping you work with our software. Our
client support team members are private equity specialists. Their mission is to help you get what you need, from data conversions and initial training to ongoing support. Want to know how an IRR or the Investment Multiple is calculated? We'll be happy to answer. Want to know the best report with these calculations?

Drop us an email or give us a call.
Learning Resources
There's Always More to Learn
When you become a client, we urge you to take advantage of the resources that we offer to continue to expand your knowledge.

How would you like to expand your knowledge?
  1. By interacting with other users at a group training session?
    See Labs
  2. By creating your own agenda and involving everyone on your team? See Onsite Training
For your knowledge, you can also visit our industry news section where we also keep useful articles that we've written for you to read.

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Private Equity Software and Alternative Assets Solutions